frequently asked questions.

FAQs

Frequent questions.

Please send an email info@cretizen.com or SMS through Viber, Whatsapp, I-message with your booking reference and new flight time and we will change your pickup time at no charge.

Yes, please inform us while booking in the Special Requests Βox with what equipment you are bringing and the dimensions.

Please email info@cretizen.com or SMS through Viber, Whatsapp, I-message with your booking reference and request and we will take care of this for you!

Yes, Cretizen does any type of transfer during your holiday. We do personalized transfers and cover the whole island of Crete. Please visit our Tours section for more info and contact us to help you pick some top places to see during your holiday!

Yes we do, we have an infant seat, child seat and booster seat for our young travelers at no extra charge. You select which option upon check out.

A Cretizen driver will be always waiting for you and your party outside the arrival hall with a sign with the Lead Passenger’s Name.

What We Offer

Comfort & Luxury Private Transfers.

We have created an easy booking process offering the top and safest standards for a relaxed journey from start to finish of your holiday

Hygiene Protection Measures

All vehicles are sanitized before and after every journey!

Safety First

Safety is our utmost priority

100% Digital

Seamless, secure and quick process from start to finish

Meet & Greet

A Cretizen driver will be waiting to welcome you with our Cretan hospitality

Excellent Value

We offer the highest level of service with affortable rates

Delayed Flight

No worries, we flight monitor and we will be waiting for you - no extra charges!

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